The Make.com has introduced a powerful upgrade called Make AI Agents (New) — designed to make automation smarter, faster, and more transparent.
This is not just another module.
This is a shift from “automation rules” → to intelligent AI-driven agents.
What is Make AI Agents (New)? #
Make AI Agents is a new app inside Make.com that allows you to:
- Build AI agents visually
- Test and debug inside the same scenario
- See real-time thinking & decision-making
- Connect tools and knowledge sources
- Understand why the agent chose specific actions
In simple words:
Instead of creating only “If This → Then That” automations, you can now create AI systems that think, decide, and act.
What’s New in Make AI Agents (New)? #
1️⃣ See Agents Live in Action #
You can now watch:
- When the agent is thinking
- How long it takes
- Which tools it calls
- What output it generates
This increases transparency and reduces guesswork.
2️⃣ Build, Test & Debug in One Place #
Earlier:
- Build in one place
- Test in another
- Debug separately
Now:
- Create agent
- Add tools
- Add knowledge
- Chat with it
- Debug issues
All inside the Scenario Builder.
3️⃣ Understand Agent Reasoning #
One of the most powerful upgrades.
There is now a Reasoning Panel where you can inspect:
- Step-by-step logic
- Why the agent chose a tool
- Why it ignored other paths
- How it interpreted the input
For FSIDM learners, this is extremely important because:
You don’t just automate — you understand the logic behind automation.
4️⃣ AI-Assisted Tool Configuration #
Instead of manually mapping every field:
- The agent can auto-fill tool inputs
- It can intelligently route data
- It handles unstructured inputs better
This makes advanced workflows easier for beginners.
5️⃣ Flexible File Handling & Knowledge Base #
You can now:
- Upload files into an agent’s knowledge base
- Provide documents as references
- Map file data directly as inputs
This is powerful for:
- Marketing SOPs
- Brand guidelines
- Client documentation
- Product knowledge
6️⃣ Share Agents Easily #
You can:
- Generate public links
- Share AI agent scenarios
- Allow teams to reuse your setup
For agencies and trainers, this reduces duplication of work.
Availability #
Currently:
- Available in Open Beta
- Included in plans using Make’s AI Provider
- Option to connect your own AI provider in paid plans
Who Should Start Using Make AI Agents? #
- Digital marketers
- Automation builders
- Agencies
- Trainers
- Advanced Make.com users
- Anyone building AI-based workflows